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Pool Policies

Download Current Policy

Pool Membership Agreement and Rules

 

As a Member, you are a steward of Highland Vista Pool.

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For your safety and the safety of others, all members and their household must adhere to all the pool rules. Failure to do so may result in termination of your membership. Members are expected to watch their children, honor the guidelines, and be courteous to other member families wishing to swim safely.  

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  1. Pool Hours 

    1. Generally, the pool facility is open to members via key card access 24/7 except during Swim Team events or other designated pool closures. Quiet hours are between 10:00 pm - 6:00 am. Any pool closures are communicated in advance via email and/or facility sign located on the door and Member News Bulletin Board.  

    2. Lap Swim Hours

      1. Designated Adult Lap hours are as follows: 

        1. The first 15 minutes of every hour

        2. 5:00 - 7:00 am

        3. 12:00 - 1:00 pm

        4. 6:00 - 6:30 pm

      2. All children and adults who are not lap swimming must exit the pool during these times. 

    3. NOTE: Pool hours are subject to change at the discretion of the Pool Board (i.e., attendance, finances, weather, maintenance issues, etc.)  

  2. Pool Manager/Lifeguard 

    1. It is the Pool Board and Pool Manager’s responsibility, at its sole discretion, to enforce supervision of Pool Rules & Regulations. 

    2. Lifeguards are not considered babysitters and do not cover the Kiddie/Wading Pool area.

  3. Membership 

    1. Annual dues must be paid before using the pool facilities each season. 

    2. Dues must be paid by April 1. Dues paid after the assigned due date will be assessed a late fee of $25.00. Due date will be communicated on the annual invoice, as well as the pool member newsletter sent to the Member email address on file. 

    3. Pool member must keep their membership key cards from season to season. New cards will only be handed out if lost or stolen. A fee of $10.00 will be charged for each replacement card collected at the time a new card is issued.

  4. Communication

    1. The bulletin board, located near the entrance, is the major means of communication at the pool. It is important that you check the bulletin board whenever you are at the pool so that you can keep up with general news, special events or scheduled updates. 

  5. Facility Use

    1. Being a Steward of the Pool - To keep membership dues low, it is requested that ALL members take an active role in the rules and expectations of the pool area. If you see a need and can fill it, please step up and do so. Keeping the pool area clean, safe and maintained is a community effort and we depend upon the input and support of everyone in order to be successful. Examples of ways to help include: 

      1. Emptying trash and recycling cans when full 

      2. Hosing down ramada areas and tables when sticky 

      3. Keeping entrance gate closed at all times 

      4. Reminding other members that glass is not allowed 

      5. Restocking supplies in the bathroom 

    2. Chairs and Tables - You are welcome to move the chairs, tables and benches around the area to fit your needs. We do ask that before you leave, especially at the end of the night, all chairs, tables and benches be placed back on the patio area. The sprinklers do come on early in the morning and furniture left out interferes with the sprinklers and becomes water damaged.

    3. Volleyball - Do not allow children to hang on the net as it will become damaged. Also, we have installed a timer light switch for your use, it is located on the pole closest to the court. 

    4. Lights - A set of light switches are on the west side of the wall inside the pump room, which is accessible from an access panel in the pump room door. 

    5. Grills - The charcoal grills are available for your use. Please ensure to empty the old (cold, not hot) ashes before you light up your grill. 

    6. Animals are NOT permitted anywhere inside the fenced pool grounds.  

    7. NO SMOKING: No tobacco products, including e-cigarettes, vaping, etc. are permitted on the pool property. 

    8. No profanity.

    9. NO CLIMBING ON WALLS, TABLES, RAMADAS, TREES, FENCE, OR GATES

    10. THE GATE MUST BE KEPT CLOSED AND LOCKED AT ALL TIMES. If you see that the gate is propped open, please close it. The Pima County Health Department requires that the gate be closed and latched.   

    11. No pets allowed on pool property. 

    12. NO SKATEBOARDS, BIKES, ROLLER SKATES, ETC. ON POOL DECK. These items must be parked at the bike rack or near lockers.  

    13. If you are the last to leave the pool at night, please remember to turn off the lights.

  6. Pool Use

    1. Use of the pool facility at any time, is at your own risk

    2. Members must sign in upon entering the pool area. 

    3. All swimmers are required to shower prior to entering the pool. Persons with cuts, blisters, open wounds, boils, or plaster casts should refrain from using the pool until healed. 

    4. NO HORSEPLAY AND NO RUNNING ON THE DECK OR CONCRETE AREAS OF THE POOL.

    5. No dunking or rough-housing will be permitted.  

    6. No large pool toys or floaties.

    7. Swimmers must wear pool-appropriate, non-revealing swimwear. No thongs, cheeky bottoms, beach attire, or cutoff shorts are allowed in the pool. Rash guards are allowed. 

    8. Swim at your own risk.

  7. Diving Board Use

    1. One person at a time is allowed on the diving board

    2. No running on the diving board

    3. No diving from the side of the diving board

    4. No cartwheels, handstands, or hanging off the diving board

    5. Only one bounce on the board is allowed before diving

    6. No swimming or playing in the diving area when diving boards are being used

    7. Wait until the previous diver has cleared the landing area before you dive

  8. Conduct 

    1. Members are to conduct themselves in a manner that will not interfere with the enjoyment of other members. 

    2. If a behavior is deemed unacceptable or unsafe by a lifeguard on duty, as the authority, can initiate a “time out”, for child or adult. 

    3. Anyone in the Pool facility acting disorderly, disruptive, or in an offensive manner may be asked to leave. The Pool Board may take appropriate action for unbecoming behavior and behavior, that will result in the disturbance of or damage to property. Members guilty of conduct prejudicial to the welfare of other members, or in violation of these rules, policies, or membership plan may have their membership cancelled without refund, and at the sole discretion of the HVNA Board. 

  9. Children / Minors

    1. Parents are FULLY RESPONSIBLE for their children at all times, and should supervise the use of the pool by their children and enforce Pool Rules & Regulations. 

    2. Parents are not permitted to leave children under twelve (12) years of age at the pool without a responsible adult pool Member’s supervision, or babysitter who is at least sixteen (16) years of age or older. 

  10. Guests 

    1. Guests of members are welcome at the pool.

    2. Members may bring UP TO 9 guests each day to the pool. If a greater number is expected, this is a “Party” and will be billed for a “Party”. 

    3. All guests must sign-in upon entering the pool.  This is based upon an honor system and is noted by signing in as you enter the pool area. We ask members to sign in each time. This helps us assess the busiest times of pool use and informs us of needed changes in pool operations. Members will be billed at a later date for all guest use.

    4. Members must be present with their guest(s) at all times, and guest(s) must depart when the Member leaves the pool. 

    5. Members are responsible for the conduct of their guests.

    6. Any guest exhibiting disruptive behavior or violating Pool Rules & Regulations will be asked to leave the premises and will not be allowed to return at any time during the pool season. 

    7. Non-members who arrive at the pool attempting to solicit a member to sign them in as a guest will not be tolerated or allowed. 

  11. Parties / Food & Beverages

    1. The pool is available for private parties. However, they must be scheduled in advance to ensure facility capacity limits are adhered to. To avoid any disappointments, it is strongly suggested that you schedule your parties early. This is handled by contacting the party coordinator. The pool is also rented out to private organizations from time to time. These parties are scheduled and marked on the calendar of events found on the website.

    2. Outside Food and beverage is welcome. 

    3. Members are responsible for leaving their seating and/or eating area clean and neat. 

    4. ABSOLUTELY NO GLASS BOTTLES OR CONTAINERS ARE ALLOWED. No drinks in the pool. 

    5. Pool Members who have paid their dues in full may rent the pool for parties. 

    6. To schedule a party, complete the pool party request form. Please provide a return phone number, date requesting party and number of guests. Members also have the option of sending a private message  to highlandvistana@gmail.com.

    7.  The fee for a private party is:  $75 for 10-25 guests and $125 for 26-50 guests.

    8. All parties must be paid in full when booked. Once payment has been received, your pool party date will be reserved. 

    9. Party hosts are required to clean up all areas of the pool after the party. If excessive trash and/or the pool areas are left in an unclean manner, a clean-up fee of $50.00 will be charged at the Pool Manager/Pool Board’s sole discretion.

    10. Members may not use (or combine with any other Member) guest passes to be used instead of scheduling a party. 

    11. If any Member has more than nine (9) guests present at any time, it will be considered a party and the Member will be billed for a party. 

  12. Complaints /Grievances 

    1. All complaints should be reported to the Pool Manager/Pool Board, in writing to: highlandvistana@gmail.com. 

    2. Member complaints/grievances concerning other Members or its facilities shall be held in strict confidence, made in writing, and submitted only to highlandvistana@gmail.com. The Management and Owner shall investigate the complaint/grievance and determine the action, if any is to be taken by the Pool Board.

 

***The Board of Directors reserves the right to amend the above Pool Rules & Regulations at any time during the pool season***

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